WHY DO I SOMETIMES GET BLANK SCREENS?
~ Depending on the available memory of your phone, sometimes photos can’t load. The more free space you have on your phone, the less this will happen.
WHAT DO I DO IF I STOP SEEING PICTURES ON MY LOCK SCREEN?
~ Simply re-open the REMINISCE app, and photos should start up on your lock screen again. You don’t need to change any of your settings.
WHAT FACEBOOK PHOTOS ARE GRABBED?
~ Photos you’ve uploaded and photos you are “tagged” in.
WHAT DO YOU DO WITH OUR PHOTOS?
~ Although we’d love to see all the interesting photos out there, we don’t do anything with them. We don’t store or save any photos. They are simply grabbed and saved in the app for your own use.
I HAVE A LOCKSCREEN WITH A PASSCODE/PATTERN. WITH THIS APP WORK WITH IT?
~ Unfortunately Reminisce doesn’t work with the standard passcode offered by Android. It does however work with some passcode apps.
DO YOU OFFER A LOCK SCREEN PASSCODE OPTION?
~ We are working on a way to have a passcode/pattern. We felt it distracted from the photos. With some code apps, it can work together in a 2-step process like an iPhone where you slide to unlock, then enter your passcode.
CAN I GET NOTIFICATIONS ON MY LOCK SCREEN?
~ We also have developed that feature, but feels like it distracts for the photos. If you’d like a version to have notifications on the lock screen, please email us.
WILL YOU OFFER A VERSION FOR IPHONE?
~ Currently, Apple doesn’t allow apps to control the lock screen. Hopefully one day that will change.
More questions, comments, or suggestions? Email us at firstname.lastname@example.org